5 September 2023 
Century City Hotel Urban Square - Square Cafe and Wine Bar, Century City Hotels 
Hostess MAIN PURPOSE OF THE JOB:
The restaurant hostess is the first person to interact with arriving guests as they enter our Restaurant. The purpose of the role is to greet arriving guests, welcome them into the establishment and seat them.
DUTIES AND RESPONSIBILITIES:
Welcome and seat all guests
Check the reservations book for any pre-booked guests and welcome them accordingly
Inform team members of all special information necessary e.g. birthdays, anniversaries or any other special requests
Notify the Manager on Duty of any events/parties of more than 6 pax
Ensure that all reservations signs are placed on the tables
Have sound knowledge about any specials so that guests can be advised
Always be stationed at the entrance to welcome all guests
Answer the phone politely using a friendly tone and assist with any orders/queries
Be knowledgeable in order to advise on any item of the menu (product and price)
Assist the Restaurant Manager with daily administration
MINIMUM REQUIREMENTS:
Min Grade 12
Excellent communication skills
Exceptional interpersonal skills
Minimum 1 year in a similar role
Computer knowledge