Posted time 24 January 2024 Location Century City Hotel Bridgewater Job type Housekeeping Supervisor

MAIN PURPOSE OF THE JOB:

The Housekeeping Supervisor primarily supervises the housekeeping team to ensure the efficient and smooth running of the department, whilst ensuring the prescribed standards are upheld to ensure guest satisfaction.

 

RESPONSIBILITIES:

Assist with the daily running of the housekeeping department

Assist with weekly and monthly stock takes

Assist in amending rosters when required

Inspect all assigned guest rooms daily and ensure that it is cleaned according to the prescribed standard

Advise maintenance on any faulty room fixtures/aircon issues/faulty electronics

Ensure that guest service standards for housekeeping are communicated and implemented

Provide ongoing training to housekeeping staff

Handle and resolve guest complaints and/or requests

Conduct daily checks of equipment, cleaning materials and chemicals

Supervise staff ensuring that service is prompt and professional

Ensure that all lost and found property is reported and safely secured

 

REQUIREMENTS:

Min Grade 12

Min 1 year experience in a supervisory role

High level of leadership

Good planning and organisational skills

Excellent communication skills

Attention to detail

 

Please submit your resume and cover letter outlining your suitability for the role, to Arista Brooks at arista.b@ccconferencecentre.co.za. Closing date for applications: 29 February 2024.

Mail your resume to careers@ccconferencecentre.co.za