NIGHT RECEPTIONIST

2 months ago
Century City Hotels
Night Receptionist

MAIN PURPOSE OF THE POSITION:

As a Night Receptionist, your function is to fulfil all Reception duties in terms of check-in and check-out procedures. Run end of day process / night audit process on the property management software. Prepare a summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day. Make sure all daily room and outstanding charges are posted, and all revenue totals of cash and credits are balanced against revenue report.

Demonstrate Great CARE, COMMITMENT & CONSISTENCY in all aspects of your position, your team members, and our guests.

EDUCATION, EXPERIENCE AND COMPETENCIES REQUIRED:

  • Greet guests and welcome them to the hotel
  • Prepare a summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day
  • All daily room and outstanding charges are posted, and all revenue totals of cash and credits are balanced against revenue report
  • You are responsible for processing guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by front desk cashier and agents
  • Monitors the current status of coupon, discounts, and other promotional programs, running end of day process / night audit process on the property management software
  • Regular checks are made on Hotel floors and Hotel premises through a physical walk-around and Security is liaised with when necessary. The night auditor ensures that no unruly or rowdy behaviour persists and appropriate measures are taken in the event of unreasonableness by any guest or staff member.
  • Wake-up call requests are recorded and executed at the desired time
  • The switchboard function is taken over at night
  • Hotel school qualification advantageous
  • At least one years’ hotel experience in a similar role
  • Experience in Opera PMS
Please fill in this form to submit your application. Please note all fields marked with an asterisk (*) are required to be filled in before submitting the form.
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Application Form

Mail your resume to webadmin@cchotel.co.za