RECEPTIONIST

7 months ago
Century City Hotels
Receptionist

MAIN PURPOSE OF THE POSITION:

Reporting directly to the Front Office Manager, the successful applicants primary focus is on Guest interaction and to provide excellent Customer Service, fulfilling all Reception duties in terms of check-in and check-out procedures, while providing and maintaining the quality and standards of the Century City Conference Centre and Hotel in accordance with the Property’s Policies and Procedures.

Demonstrate Great CARE, COMMITMENT & CONSISTENCY in all aspects of your position, your team members and our guests.

EDUCATION, EXPERIENCE AND COMPETENCIES REQUIRED:

  • Minimum 2 Years experience in a similar position within a Hotel environment
  • Proficient in Microsoft packages and working knowledge of Opera

 

DUTIES AND RESPONSIBILITIES:

  • Professional and pleasant disposition
  • Strong and effective communication and problem-solving skills
  • Ability to work without supervision and use initiative
  • Quality and customer service driven
  • Excellent Telephone skills and etiquette
  • Attention to detail and efficiency pertaining to area of responsibility
  • Ability to work without supervision
  • Sound financial acumen
  • Attend to all guest needs, including but not limited to, registration, check-in and check-out of guest and cashiering
  • Ensure that the standards of service excellence and guest satisfaction are maintained
  • Responsible to maintain a float and adhere to standard operating policies and procedures in relation to deposits and reporting thereof
Please fill in this form to submit your application. Please note all fields marked with an asterisk (*) are required to be filled in before submitting the form.
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Application Form

Mail your resume to webadmin@cchotel.co.za