MAIN PURPOSE OF THE JOB:
Square Cafe and Wine Bar is looking for a energetic waiter. Primarily responsible for welcoming all guests to the restaurant, and ensuring the best guest experience from beginning to meal end.
Demonstrate Great CARE, COMMITMENT & CONSISTENCY in all aspects of your position, your team members and our guests.
EDUCATION, EXPERIENCE AND COMPETENCIES REQUIRED:
- Greet guests and present them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of Sale system.
- Obtaining revenues, issuing receipts, accepting payments.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Correctly place guest orders.
- Communicate to the guest and provide assistance with their queries.
- Co-ordinate with kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Observes guests and ensure their satisfaction with the food and service.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the hotel.
- Adhering the daily cash up procedures.